Terms & Conditions
2. USE OF THE WEBSITE
The website owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
3. INFORMATION ABOUT US
www.carlbanksflorist.co.uk is a site operated by Carl Banks Florist. ("We"); Our head office is located at:
Carl Banks Florist, Danby Wynd 59 - 61 High Street, Yarm, TS15 9SF
4. ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
5. INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
6. USE OF THE SITE
(a) you may access the site solely for your own personal use. You must not use any content of the site for any commercial or illegal purpose.
(b) by submitting any material to us ('material') you acknowledge that we may copy, modify, distribute or create a derivative work from the material in any manner that we shall determine. You will indemnify us if any third party takes action against us in relation to the material.
(c) we reserve the right to charge you to access certain information on the site. We will inform you where a charge will be incurred by you for accessing certain services or information.
(d) you must not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the site.
(e) you must not submit any material which is defamatory, offensive, menacing or obscene to the site or which in our judgment may cause nuisance, annoyance, damage or offence, inconvenience to us or any other person or which is illegal. We may remove such material from the site at any time without notice to, or consent by, you.
(f) we reserve the right to suspend the site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the site with immediate effect if you breach any of these terms.
7. OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
8. ONLINE SECURITY
Security is a concern when buying online so we have a system in place whereby when you choose to purchase goods, your browser makes a connection with the secure section of our website. This connection is different from a connection for normal internet browsing and means that any personal information you send will be encrypted so that no one can intercept your details and read them. All payments are handled by PayPal. Paypal accepts payment by Mastercard, VISA, Delta, Switch. Payment will be debited from your card before the dispatch of the goods you have purchased. Upon processing the transaction, PayPal will issue you with an electronic transaction receipt which will be sent to the email address you provide.
9. INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE
10. VIRUSES, HACKING AND OTHER MISUSES OF THE WEBSITE
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the computer misuse act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
11. LINKS FROM OUR WEBSITE
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the website owner. Please contact us if you would like to link to this website or would like to request a link to your website.
12. JURISDICTION AND APPLICABLE LAW
14. VAT & CUSTOMS
The product price, as displayed, is inclusive of UK VAT at the appropriate rate. If your order is to be delivered outside the European union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.
You have the right to cancel your order at any time before you receive the products you ordered, by contacting 01642 781631 from the UK, or +44(0)1642 781631 from overseas. If these products have already been assigned or dispatched when you contact us, you may return them within 7 days of receipt of delivery to receive a full refund.
16. SHIPPING DAMAGE
In case your product has been damaged during shipping, please contact us right away at firstname.lastname@example.org so we're able to investigate and send you a replacement.
17. CUSTOMER SERVICE
If you still have any questions regarding shipping, returns or privacy, please contact us at email@example.com.
Thank you for visiting our site.